Why Should You Integrate Your CRM With WhatsApp?

Why Should You Integrate Your CRM With WhatsApp?

Why Should You Integrate Your CRM With WhatsApp?

Before we talk about why to integrate your CRM with WhatsApp, let’s talk about some of the numbers about WhatsApp.

  • More than 1.5 Billion Active users.
  • More than 75% of users use it daily.
  • It’s 2nd most used Mobile App.
  • More than 55 Billion messages are sent daily.
  • Most Indians use it for Business also.

Over 55% of people feel more connected to a brand if they use messaging apps such as WhatsApp. And since, on average, a user checks WhatsApp over 20 times per day! If all your customers use WhatsApp, then the same rule applies to them; hence if you communicate with them on WhatsApp, you can expect quick responses and build quality relationships with customers.

If you have to convince people to buy your product, that means you have to be visible and in front of their eyes all the time because once you go out of sight, you go out of mind! If they don’t remember you when they need to buy, they will buy from your competitors. 

Sending periodic messages might sound easy, but it fails when saving hundreds of numbers and maintaining them. 

It is where the WhatsApp CRM comes in handy. 

Here are 5 reasons why you should integrate your CRM with WhatsApp:

These are just some of the features that the TeleCRM provides for an even more comprehensive list and analysis. You can check the website.

Automatic lead capture from WhatsApp chats

You don’t need to worry about copy-pasting all your leads from your WhatsApp chats into your CRM. TeleCRM’s WhatsApp CRM feature does this for you automatically. It automatically captures leads from WhatsApp chats and adds them to the CRM, so you never lose any information. You can also share your business chat history with your entire team.

Manage all leads from a single dashboard

You can see all your team member’s leads on a single dashboard, so you don’t have to worry about asking them personally for specific lead details. It’s all in there.

Send personalized chat messages.

Sending personalized chat messages to your prospects has proven an effective strategy to convert them into your clients. With telecom, you can directly send customized messages to your leads with just a single click without even saving their numbers on your phonebook.

Get advanced chat filters.

You can smartly filter out your chat leads according to their replies. For example, you can directly filter out all your leads who have replied with “interested” or “unsubscribed” and much more in the filter section. 

WhatsApp automation and Chatbot

Setup smart auto-replies with the WhatsApp chatbot automation feature. With this feature enabled, there are high chances you can convert your leads. 

The idea is running a business is complex, and the most challenging part about it is convincing people that your product is the best, and while you are trying to crack that problem, don’t let visibility be a problem for you. Use WhatsApp to get in touch with your customers and effectively use the right tool that is a WhatsApp CRM!

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Why Should You Integrate Your CRM With WhatsApp?

Why Should You Integrate Your CRM With WhatsApp?

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